Korišćenje usluga HostPower.info, [u nastavku "HostPower"] konstituiše prihvatanje sledećih uslova.
Možete videti našu Polisu Privatnosti ovde.
1.) Podešavanje naloga / Email u bazi korisnika
Podešavanje Vašeg naloga se vrši odmah po primanju uplate i mi i/ili naši partneri za novčani transfer (plaćanje kreditnim karticama) pregledamo Vaše narudžbine zbog zaštite od prevara. Vaša je dužnost da nam dostavite email adresu koja nije na @ domenu koji registrujete.
Ukoliko se pojavi potreba za proveravanjem kršenja autorskih prava ili imamo potrebu da Vas kontaktiramo, primarna email adresa iz naše baze korisnika će se koristiti u ove svrhe. Vaša je dužnost da osigurate validnost email adrese u našoj bazi, da je uvek dostupna. Dostavljanje lažnih kontakt informacija bilo koje vrste može rezultirati ukidanjem Vašeg naloga. Pri zakupu dedicated servera ili transakcija visokog rizika, biće neophodno dostavljanje indetifikacije izdate od strane vladinih institucija (lična karta) i moguće skenirana kopija kreditne kartice korišćene pri plaćanju. Ukoliko niste u mogućnosti da ispunite zahtevane uslove, porudžbina može biti odbijena.
Transferi
Naš tim za transfer će učiniti sve da Vam izađe u susret pri prebacivanju Vašeg sajta kod nas. Ipak, transfer je ponuđen kao bonus usluga, i ne možemo davati garancije koje se odnose na dostupnost, mogućnost, ili vreme potrebno da se izvrši transfer naloga. Svaka hosting kompanija podešava i održava svoje naloge na drugačiji način, i neke hosting platforme čuvaju svoje podatke u nekompatibilnim formatima, što transfer čini ekstremno teškim, ako ne nemogućim, tako da nije moguća migracija nekih ili svih podataka naloga. Mi ćemo se najbolje potruditi, ali u nekim slučajevima možda nećemo biti u stanju da Vam pomognemo pri transferu podataka sa Vašeg starog hosta.
Besplatne usluge transfera dostupne su 30 od Vaše registracije. Transferi posle perioda od 30 dana zahtevaće dodatnu naplatu; Molimo Vas kontaktirajte nas za cenu ukoliko je prošlo 30 dana.
2.) Sadržaj
Sve usluge koje pruža HostPower mogu biti korišćene samo u skladu sa zakonom. Zakoni država Srbije, Floride, Teksasa, i federalni zakon Sjedinjenih Američkih Država se primenjuje.
Klijent prihvata da osigura ne nanošenje štete firmi HostPower prateći naše uslove korišćenja.
Korišćenje naših usluga da bi se prekršio zakon o autorskim pravima, copyright ili trademark je strogo zabranjeno. Ovo uključuje ali nije ograničeno na nedozvoljeno kopiranje muzike, knjiga, fotografija, ili bilo kog drugog zaštićenog autorskog dela. Ponuda prodaje bilo kakve falsifikovane robe vlasnika trademarka rezultiraće trenutnim gašenjem Vašeg naloga. Ukoliko smatrate da je narušeno Vaše autorsko pravo, copyright ili trademark, Molimo pošaljite email na office@hostpower.info sa detaljnim informacijama. Lista sa dodatnim zahtevanim informacijama biće Vam poslata ukoliko je potrebno. Isto se odnosi i za potrebnu dokumentaciju.
Primeri neprihvatljivog materijala na našim serverima uključuje:
IRC Botovi, Proxy Skripte / Anonymizer aplikacije, Piratski Softver / Warez, cd (iso) slike, filedump, mirror, ili usluge naplaćivanja banner reklama (slično sajtovima rapidshare, photobucket, ili ostale komercijalne banner rotacije), affiliate servers, topsites, komercijalni audio streaming (više od jednog ili dva streama), Zalagaonice, Piramidalni Programi ili slični sajtovi, Investicioni Sajtovi (FOREX, egold menjačnica), prodaja bilo kakvih supstanci bez prethodnog dokaza o dozvoli(potvrdama), AutoSurf sajtovi, Bankovni krediti, programi i ostale aktivnosti, lutrijski sajtovi, muds / rpg's, sajtovi mržnje, hakerski orijentisani sajtovi/arhive/programi, ili sajtovi koji promovišu nelegalne aktivnosti, IP Skeneri, Brute Force Programi, Mail Bomberi i Spam Skripte. Forumi i/ili sajtovi koji distribuiraju i linkuju warez sadržaj su zabranjeni.
Korišćenje naloga kao backup/storage uređaj nije dozvoljeno, sa izuzetkom od jednog cPanel backupa na istom nalogu.
HostPower usluge, including all related equipment, networks and network devices are provided only for authorized customer use. HostGator systems may be monitored for all lawful purposes, including to ensure that use is authorized, for management of the system, to facilitate protection against unauthorized access, and to verify security procedures, survivability and operational security. During monitoring, information may be examined, recorded, copied and used for authorized purposes. Use of HostGator system(s) constitutes consent to monitoring for these purposes.
We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours.
If in doubt regarding the acceptability of your site or service, please contact us at abuse@hostgator.com and we will be happy to assist you.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita):
Any site found to host child pornography or linking to child pornography will be suspended immediately without notice.
Resellers: we will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account.
Direct customers: Your services will be terminated with or without notice.
Violations will be reported to the appropriate law enforcement agency.
It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. When at all possible, set permissions on most directories to 755 or as restrictive as possible. Users are ultimately responsible for all actions taken under their account. This includes the compromise of credentials such as username and password. It is required that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password. Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you to change/update your password.
Click Here to generate passwords.
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.
Please read http://www.hostgator.com/mailpolicy.html for our generalized mail policy.
Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
HostGator reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion.
HostGator reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee. This cost of the clean up fee is entirely at the discretion of HostGator.
4.) Payment Information
You agree to supply appropriate payment for the services received from HostGator, in advance of the time period during which such services are provided. You agree that until and unless you notify HostGator of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Cancellations must be done in writing via the cancellation form provided. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing (typically email) that your account has been canceled. Your cancellation confirmation will contain a ticket/tracking number in the subject for your reference, and for verification purposes. You should immediately receive an automatic "Your request has been received..." email with a tracking number. An employee will confirm your request (and process your cancellation) shortly thereafter. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation, please contact us immediately via phone. We require that cancellations of service are done through the online form to (a) confirm your identity, (b) confirm in writing you are prepared for all files/emails to be removed, and (c) document the request. This process reduces the likelyhood of mistakes, fraudulent/malicious requests, and ensures you are aware that the files, emails, and account may be removed immediately after a cancellation request is processed.
As a client of HostGator, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. HostGator provides a 10 day grace period from the time the invoice is due and when it must be paid. Any invoice that is overdue for 10 days and not paid will result in a $10 late fee and/or an account suspension until account balance has been paid in full.
Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal. If you require assistance with this provision, please contact sales@hostgator.com
HostGator reserves the right to change the monthly payment amount and any other charges at anytime.
5.) Backups and Data Loss
Your use of the service is at your sole risk. HostGator is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on HostGator servers.
6.) Cancellations and Refunds
HostGator reserves the right to cancel the account at any time with or without notice.
Any abuse of our staff in any medium or format will result in the suspension or termination of your services.
Customers may cancel at any time via a cancellation form. HostGator gives you an unconditional 45 day money back guarantee on managed shared hosting, and reseller solutions for any customer who paid the first invoice with a credit card or with Paypal.
The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:
* Bank Wire Transfers
* Western Union Payments
* Checks
* Money orders
There are no refunds on dedicated servers, administrative fees, install fees for custom software, or domain name purchases. Refund requests for shared and reseller accounts after the initial 45 days will be refunded on a prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Violations of the Terms of Service will waive the refund policy.
7a.) Resource Usage
User may not:
a) Use 25% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
c) Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
d) Run any software that interfaces with an IRC (Internet Relay Chat) network.
e) Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
f) Participate in any file-sharing/peer-to-peer activities
g) Run any gaming servers such as counter-strike, half-life, battlefield1942, etc
h) Run cron entries with intervals of less than 15 minutes
When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")
7b.) INODES
The use of more than 50,000 inodes on any shared account may potentially result in suspension. Accounts found to be exceeding the 50,000 inode limit will automatically be removed from our backup system to avoid overusage. Every file (a webpage, image file, email, etc) on your account uses up 1 inode.
Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension.
The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: :fail: No such user here
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
9a.) Money back Guarantee
On dedicated servers and colocation no full refund will be honored -- the 45 day money back guarantee does not apply. We reserve the right to refund a prorated amount or no refund at all.
Each of HostGator's managed shared and reseller servers carry a 45 day unconditional money back guarantee on them. If you are not completely satisfied with our services within the first 45 days of your service, you will be given a full refund of the contract amount. Remember, this is only for monthly shared or reseller packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
9b.) Uptime Guarantee
If your shared / reseller server has a physical downtime that is not within the 99.9% uptime you may receive one month of credit on your account. Approval of the credit is at the discretion of HostGator dependant upon justification provided. Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services. To request a credit, please contact sales@hostgator.com with justification. All requests must be made in writing via email. Uptime guarantees only apply to shared / reseller solutions. Dedicated servers are covered by a network guarantee in which the credit is prorated for the amount of time the server is down which is not related to our uptime guarantee.
10.) Reseller: Client Responsibility
Resellers are responsible for supporting their clients. HostGator does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients'. HostGator will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.
11.) Shared (non-reseller accounts) / Semidedicated Servers
Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Semidedicated servers are not backed up. You must maintain your own backups.
12.) Dedicated Servers
HostGator reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. HostGator reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the most simple solution. Please contact sales@hostgator.com if you wish to obtain a secondary hard drive. It is your responsibility to maintain backups.
13.) Price Change
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on hostgator.com, and the right to increase the amount of resources given to plans at any time.
14a.) Indemnification
Customer agrees that it shall defend, indemnify, save and hold HostGator harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against HostGator, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless HostGator against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with HostGator; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from HostGator's server.
14b.) Arbitration
By using any HostGator services, you agree to submit to binding arbitration. If any disputes or claims arise against HostGator or its subsidiaries, such disputes will be handled by an arbitrator of HostGator's choice. An arbitrator from the American Arbitration Association or the National Arbitration Forum will be selected in the state of Texas. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules. All decisions rendered by the arbitrator will be binding and final. The arbitrator's award is final and binding on all parties. The Federal Arbitration Act, and not any state arbitration law, governs all arbitration under this Arbitration Clause. You are also responsible for any and all costs related to such arbitration.
15.) Disclaimer
HostGator shall not be responsible for any damages your business may suffer. HostGator makes no warranties of any kind, expressed or implied for services we provide. HostGator disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by HostGator and its employees.
16.) Disclosure to law enforcement
HostGator may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies.
We will cooperate fully with law enforcement agencies.
17.) Changes to the TOS
HostGator reserves the right to revise its policies at any time without notice.
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